At GINGER, we provide ongoing assistance in handling claims for financial compensation owing to cancellation or delay of flights, by virtue of the European Regulations (EC Regulation 261/2004) and by virtue of the Aviation Services Law (Tibi Law) which is primarily aimed at “arranging for compensation and assistance to travelers who were issued a plane ticket and did not embark on the flight at the time designated on the ticket due to circumstances that do not depend on them.”

This law requires all airline companies operating flights to and from Israeli (including flights with stopovers) to provide travelers with specific benefits, free of change, in case they cancel or delay flights.

GINGER’s clients will have the advantage of receiving alerts about the delay and cancellation of a flight, including the option to check eligibility and submit a claim for compensation directly through the application.